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Privacy Policy

In the process of serving our valued customers, Optim360 Hosting gathers, retains, and transmits communications and information that customers may consider private or sensitive. Certain details, such as the customer’s name, address, telephone number, and credit card data, are voluntarily provided by customers to initiate our services. Additionally, data pertaining to the customer’s account status, service preferences, and customer logs are generated and maintained by Optim360 Hosting in the regular course of delivering services.

Furthermore, Optim360 Hosting utilizes cookies or similar analytics tracking technologies —small pieces of information that a website can store in a specified file on a user’s computer for various purposes. For instance, we employ cookies on the landing pages of products sold online to capture necessary customer information for the order form. This information is subsequently transmitted to an internal sales tracking database within Optim360 Hosting. Additionally, as part of the transmission and delivery process, Optim360 Hosting may retain electronic mail and other communications from customers.

It’s important to note that this Privacy Policy exclusively pertains to Optim360 Hosting’s handling of data collected online and does not extend to any data collection practices by Optim360 Hosting, our customers, or any affiliated entities. By using Optim360 Hosting’s website, you acknowledge and accept this Privacy Policy.

Our policies and procedures for managing customer information are crafted with the understanding that internet technologies and business methods are constantly evolving. Therefore, Optim360 Hosting’s policies and procedures are subject to change, with any modifications being promptly communicated on our website. Users are expected to adhere to these changes, ensuring our commitment to adapting to the evolving landscape of technology and business practices.

Data Security

Ensuring the utmost confidentiality of customer information, account details, and personal communications is a paramount priority at Optim360 Hosting. In order to safeguard online-collected information, thwart unauthorized access, maintain data accuracy, and guarantee the appropriate utilization of customer data, Optim360 Hosting has instituted comprehensive physical, electronic, and managerial protocols. Employees at Optim360 Hosting are obligated to uphold the confidentiality of customer information.

It’s essential for our valued customers and website visitors to recognize that no communication medium, including the Internet, can be deemed entirely secure. Consequently, Optim360 Hosting cannot assume responsibility for any loss, corruption, or unauthorized acquisition and use of personal information submitted through our website, nor for any resulting damages arising from such incidents.

The utilization of customer information at Optim360 Hosting may involve sharing it with selected partners. This could be for purposes such as providing customers with information about products of potential interest or facilitating their participation in special partner programs. Additionally, customer information may be used to furnish system updates or details about new and improved products. In the event of a business transaction, including but not limited to a merger or asset sale, customer information may form part of the assets being transferred. In such instances, Optim360 Hosting will make reasonable efforts to notify affected customers about the transfer of their information.

Disclosure of Customer Information and Communications

Optim360 Hosting is committed to preserving the confidentiality of its customers’ personal and account details. Unless there is a compelling reason to believe that disclosure is necessary to identify, contact, or take legal action against someone causing harm or infringing upon the rights or property of Optim360 Hosting, its customers, or others, or if mandated by law, Optim360 Hosting will not disclose personal and account information. Similarly, the contents of electronic mail or other electronic communications stored or transmitted by Optim360 Hosting for its customers will not be disclosed to third parties, except under specific circumstances.

Optim360 Hosting will disclose electronic customer communications when:

  • Service Provision: Disclosure is necessary to provide services to customers.
  • Legitimate Interests: Disclosure is necessary to protect the legitimate interests of Optim360 Hosting and its customers.
  • Legal Compliance: Disclosure is required to comply with interception orders, warrants, or other legal processes deemed valid and enforceable by Optim360 Hosting.
  • Law Enforcement Cooperation: Disclosure is necessary when the contents are inadvertently obtained by Optim360 Hosting and appear to pertain to the commission of a crime.

Optim360 Hosting explicitly disclaims any intention to engage in censorship, editing, or ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. However, Optim360 Hosting reserves the right to review, delete, or block access to communications that may pose harm to Optim360 Hosting, its customers, or third parties. This action may be taken in response to actual or potential violations of Optim360 Hosting’s Acceptable Use Policy, among other grounds.